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I want to say Thank You. They were awesome from the start. They were patient with me, explaining each part. I am very thankful as each time I called they helped me. This was an emotionally hard time. They were there no matter what time I needed something. They were always calm and understanding, reassuring me I was making the right decisions. You never know until you are in this position just how you will react. They made things as easy as could be in the most difficult of times.

Betty (Kolb) Lopez
November 15, 2023

The family of Nova Krezer would like to express our deep gratitude for the way Gregor and his staff handled her funeral. All questions were answered quickly and we were aware of every step along the way. He was courteous, kind and thoughtful. We can not thank him enough for making this a smooth process during our time of grief. We highly recommend this funeral home who also handled Mr Krezer's funeral back in 2005. Thanks again for every detail.

Judy Orlando
February 14, 2023

Words cannot express how much the Fillip family appreciates Gregor and his constant attention to guiding us through the process. He and his team went above and beyond to take the burden off of the family during their time of grief. He was always available to offer guidance, direction, and assistance. He has a heart for service. Gregor, please know that the family appreciates you and your presence in guiding us through the process. Thank you very much for being there for us and helping create a memorable and loving tribute to Pat Fillip.

Fillip family
January 29, 2023

Words cannot express how grateful we are to Rusty, his wife Michelle and his entire staff for the amazing care, service and grace they provided our family during the passing of both our Mother and Father less than 2 years apart. Rusty became part of our family and we could not have made it through either of these losses without the expert and loving guidance from Rusty and his wonderful staff.
Robert Massie Funeral Home is a special place and I know they treat everyone just like they did us, like we were their only family they were working with. After the passing of our dear Mother, Rusty continued to stay in touch and when our Father passed we didn’t hesitate a moment in contacting Rusty. This was such a hard time for our family but Rusty and his staff made the process of saying goodbye with the Celebrations of Life a memory we will cherish forever.
Thank you, Rusty. We are deeply grateful for you!

Renee (LeClair) Glass
October 25, 2022

Thank you so much to Rusty and his staff on the planning and the execution of our Father’s funeral. They were AMAZING, from start to finish and most importantly along the way on of the 2 hardest days of our life’s. Rusty guided us as we didn’t know the first thing of what it was suppose to be. What we absolutely loved the most is that at no point did we feel like “customers” we felt part of his family; he was like a big brother taking care of the Armendariz family in these hard time. Words can’t ever express THANK YOU enough to Rusty and all of his amazing staff.

Thank you from the bottom of our hearts!

-Sue Ellen

Sue Ellen Brow
June 14, 2022

Long after your loss of a loved one has passed; memories remain of them and of how you were treated by individuals during that time linger. Especially memorable to me is the professionalism of Rusty and his team at Robert Massie Funeral Home. Without their sensitivity and attention to my mother’s funeral, my experience would have been very much different from what I experienced. Rusty and his colleagues are as close to family as I could have expected to have during my mother’s passing. I will always be grateful for their compassion and kindness.

A. Mario Castillo
August 9, 2021

I’d like to thank Rusty and the whole Robert Massie staff, they did an excellent job assisting us with our mothers funeral arrangements and accommodating all family and friends! When we lose a loved one we want to grieve not add anymore stress to the plate and these kind people especially Rusty help make the process so much easier! We will forever be grateful for Rusty and his staff for all the did for us during the greatest loss of our lives! We love you Rusty and staff may you all be blessed always!

Maricela Cardenas Gutierrez
July 17, 2021

We would like to express our gratitude to Rusty Tapp and the whole Robert Massie Staff for taking care of my brother Donny, our entire family and friends and visitors. They were very accommodating and friendly.

Terry Johnson
February 6, 2020

Personally I would like to thank Robert Massie funeral home! I have never had to deal with anything like this before and Robert Massie made it easy and helped me understand the process after my Grandma's passing!! So for that thank you! I would also like to thank The Director of the Establishment, he was very helpful and kind and I wouldn't know what to do without his generosity! So thank you Rusty, you are a God send!! God bless Robert Massie Funeral Home!

February 5, 2020

I just want to thank Robert Massie Funeral Home for the wonderful service they provided my mother when she passed away this June . We have always been very happy with Robert Massie’s service. In fact, I have used Robert Massie during the death of my two brothers, my father and mother. I can truly say that Robert Massie provides the best service of any other funeral home in San Angelo. I know this because, I have attended funerals in each location here in San Angelo and the family atmosphere is not the same, the attractiveness of the home is not the same, there is a beautiful river walk that San Angelo maintains very clean, a park nearby within walking distance and great food at the restaurant across the street where you can take hungry out of town guest to eat at a very affordable price. I thank Robert Massie for their professionalism and high standards they continue to maintain. I would recommend Robert Massie to anyone and have asked my family to use this funeral home when my time comes to go home to be with my Heavenly Father. Respectfully Mary C. Barrera

Mary Barrera
August 9, 2019

The most professional and compassionate staff I have ever had the pleasure of meeting and working with during one of the hardest times in my families and my life. It was an experience that will always be remembered and appreciated. From the first contact over the phone we felt special and like we were the only ones that mattered at this time. From the beginning to the end I have been blessed and pleased with our experience with Robert Massie Funeral Home. Thank you Rusty and staff! You are the best!

Kay Wallace
April 15, 2019

I would like to start by saying Thank you so much to Rusty, you Sir are a wonderful kind man! My brother and I walked in there completely lost and confused, we've only been to one funeral in our lives definitely never planned one especially for the person who meant the most in our lives, our beautiful Mother! From the moment we walked into Robert Massie we had absolutely no idea what we were doing but Rusty was very kind and patient with us and answered all of our questions and concern. No matter what we needed or asked for Rusty and his staff were amazing. They have gone way above and beyond for my family and I. I'm not sure how I would have ever made it through the entire planning without them. I must say again Thank you so much to Rusty and the Robert Massie Funeral Home ❤️❤️

Amanda Eakin
January 31, 2019

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We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

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